Zoom app
Add, use, and remove the Arena Zoom app — connect your account, run workflows, and uninstall.
Documentation / Zoom
Arena connects your Zoom account to AI workflows so you can schedule meetings, manage recordings, and react to Zoom events automatically. Once the Arena app is authorized, your workflows can create, update, and cancel meetings; read meeting and recording data; start from Zoom events; and sync transcripts into a knowledge base.
You need:
You can add Arena from the Zoom App Marketplace or from Arena. Both paths authorize the same OAuth app and grant the same permissions.
You can connect more than one Zoom account and choose per workflow which one to use.
If your Zoom admin has not pre-approved Arena, Zoom may ask you to request approval instead of completing authorization. Ask an admin to pre-approve the app, then try Add again.
Arena requests only the Zoom scopes it needs to run the Zoom block and triggers:
| Scope | Why Arena needs it |
|---|---|
| user:read:user | Identify the connected Zoom user |
| meeting:write:meeting | Create meetings |
| meeting:read:meeting | Get meeting details |
| meeting:read:list_meetings | List a user's meetings |
| meeting:update:meeting | Update an existing meeting |
| meeting:delete:meeting | Cancel or delete a meeting |
| meeting:read:invitation | Fetch invitation text |
| meeting:read:list_past_participants | List participants from a past meeting |
| cloud_recording:read:list_user_recordings | List cloud recordings |
| cloud_recording:read:list_recording_files | Get recording files and download URLs |
| cloud_recording:delete:recording_file | Trash or permanently delete a recording |
OAuth tokens are encrypted at rest and refreshed automatically. They are not shown in the workflow editor, logs, or API responses. How Arena protects the Zoom connection is described in the Zoom Security Policy.
Every run is recorded in Logs, block by block, so you can verify exactly what was sent to or read from Zoom.
| Feature | What it does | Typical use |
|---|---|---|
| Create Meeting | Creates an instant or scheduled meeting with topic, time, duration, timezone, password, waiting room, and recording options | Book a follow-up from a CRM deal or a support ticket |
| List Meetings | Lists scheduled, live, upcoming, or previous meetings for a user | Build a daily agenda or find a meeting ID |
| Get Meeting | Returns details for one meeting, including join URL and settings | Confirm a booking before sending a reminder |
| Update Meeting | Changes topic, time, duration, or settings without recreating the meeting | Reschedule after a conflict |
| Delete Meeting | Cancels a meeting or a single occurrence of a recurring series | Clean up cancelled sessions |
| Get Meeting Invitation | Returns the formatted invitation text | Email or Slack the join details |
| List Recordings | Lists cloud recordings for a user in a date range (last 6 months) | Find yesterday's calls |
| Get Meeting Recordings | Returns recording files (video, audio, transcript) and optional downloads | Summarize a call or archive the file |
| Delete Recording | Moves a recording to trash or deletes it permanently | Retention and cleanup policies |
| List Past Participants | Lists who joined a completed meeting, with join and leave times | Attendance and follow-up |
With a personal OAuth connection, user-scoped operations accept me for the connected user. If you switch to a Server-to-Server service account, pass an explicit user ID or email instead — me is not supported.
The Zoom block can also act as a trigger. Toggle Use as Trigger, pick an event, paste your Zoom app Secret Token, save the configuration, then point Zoom at the webhook URL Arena generates.
| Event | When the workflow runs |
|---|---|
| Meeting Started | A Zoom meeting starts |
| Meeting Ended | A Zoom meeting ends |
| Participant Joined | Someone joins a meeting |
| Participant Left | Someone leaves a meeting |
| Recording Completed | A cloud recording is ready |
| Webhook (All Events) | Any Zoom webhook event Arena receives |
Admin approval may be required for account-level webhooks. Arena verifies Zoom's signature with the secret token; requests that fail verification are rejected.
From a knowledge base, click + New connector, choose Zoom, select the same OAuth connection, and set an initial lookback (up to 6 months — Zoom only exposes cloud recordings in that window). Arena indexes meeting transcripts so agents can retrieve them later.
You can disconnect Arena from your workspace, remove Arena from your Zoom account, or both. Do both if you want to fully revoke access.
Disconnecting or uninstalling does not delete your Zoom meetings or recordings. It only revokes Arena's access. If you also want synced transcripts removed from a knowledge base, delete that connector (and optionally its documents) in Arena.
Zoom then sends Arena a deauthorization notification. Arena deletes the stored tokens for that Zoom user so the connection can no longer be used. See Zoom's help article on uninstalling apps for account-admin options.
A Zoom account that can authorize Marketplace apps is required. Some APIs (cloud recordings, past participants) also require the matching Zoom plan features to be enabled on that account. Arena itself needs a workspace you can edit.
Arena stores encrypted OAuth tokens for the connection, workflow configuration you create, and execution logs of runs. Arena does not keep a copy of your Zoom account. Tokens and Zoom API data are deleted within 7 days of disconnect. Full retention schedule: https://www.thearena.ai/privacy#data-retention
Yes. Connect each account separately under Integrations and pick the right connection on each Zoom block.
Arena does not send Zoom-app activation emails. Product and account email follows your Arena notification preferences. To stop product email, update those preferences in your Arena account or contact us.
Open the Zoom connection under Integrations and use Reconnect to re-authorize. Workflows keep using the same connection. Removing the app in Zoom or Disconnect in Arena deletes the tokens and those workflows will fail until you add the app again.
No. The Marketplace app is a user OAuth connection. Server-to-Server OAuth is an admin-created Zoom app whose credentials you paste into Arena. Use it for production workflows that should not depend on a person's login.
OAuth tokens are encrypted at rest and never shown in the editor or logs. Zoom webhooks are verified with HMAC-SHA256 and a five-minute timestamp window. Disconnect or uninstall deletes the tokens. Details: https://www.thearena.ai/security/zoom
If you get stuck adding, using, or removing the Arena Zoom app, use the contact form and include your workspace name, the Zoom user email you connected, and a description of the error. We typically respond within one business day.
Related: Privacy Policy · Terms of Service · Security
